Frequently asked questions

Frequently asked questions


Please click “Answer” on the item
you would like to know


Q. Tell me about the number and size of baggage allowed to bring onto the bus.
Answer Express bus: Please refer to the item labeled “Your Baggage” in “To customers using our express bus” of this link.
Route bus: Please refer to the item labeled “Your Baggage” in “To customers using our route bus” of this link.

Q. I would like to know current vehicle/vessel operating status.
Answer Please refer to this link.

Q. Where is the express bus stop?
Answer Please refer to “Vicinity map of the bus stop”on the express bus page.

Q. When are you closed? Are you open during the New Year’s holidays?
Answer We are open all year as a general rule. Note, they might be suspended due to bad weather. And the chairlift isn’t provided on weekdays from December 18th to the end of February, but exceptionally runs Jan. 1st – Jan. 4th. Opening hours vary depending on the season. For more information, please visit each facility’s page or “Operation Information”.

Q. Are there any great deals ticket?
Answer Please refer to this link.

Q. Can I use ” KANSAI THRU PASS” to reserve the seat for the Tango bus service from Kyoto to Amanohashidate and through to Ine?
Answer Unfortunatly, the “KANSAI THRU PASS” cannot be used on Tankai’s express buses and route buses. We are terribly sorry, but we kindly ask for your understanding.

Q. Can I go to Ine by boat from near the Amanohashidate Station?
Answer We are sorry, but there is no boat toward Ine from the boat dock near Amanohashidate Station. Please take the bus toward Ine at the bus stop in front of the station.
Alternatively, take the boat from the Amanohashidate boat dock (next to Chionji temple) to the Ichinomiya boat dock. When arriving the Ichinomiya boat dock, walk toward Motoise Kono jinja shrine (1minutes on foot from the boat dock), and get on the bus for Ine at the bus stop in front of this shrine.
Please refer to this link for more details of transportation access.

Q. Tell me about the methods to ticketing with Lawson’s Loppi system.
Answer Please refer to this link.

Q. Can I get on the cable car and the boat whenever I like?
Answer The vehicles and vessels are operated based on their own time table. Please refer to the timetable of each facility when you get on or make a reservation. You’re not free to set your preferred boarding time. Sorry.

Q. Is it available without appointment to use the cable cars and the sightseeing boats?
Answer Yes. It is available to use without reservation. However, when you visit our facilities as a group of more than 15 people, it would be great if you could contact us in advance using the reservation form.

Q. Is it available without appointment to use the express bus?
Answer Yes. It is available to use without reservation, but you cannot get on the bus when it is full, so we recommend booking in advance on this site.

Q. Are the cable cars and the sightseeing boats wheelchair accessible?
Answer Yes, they are accessible. For more details, please refer to this link.

Q. What payment methods are available?
Answer Please refer to this link.

Q. Is there anywhere to rent bicycles?
Answer You can rent it at the Amanohasidate boat dock or the Ichinomiya boat dock. For more details, please refer to this link.

Q. I would like to rent a child’s bicycle.
Answer We are afraid that we have adult-oriented bicycles only. Even children can ride if his/her both feet can touch the ground at the same time when he sits astride the saddle. Tire size is 20 inches. There are also shops handling child-oriented bicycles in Monju.

Q. I would like to rent a bicycle with a child-friendly seat.
Answer We are sorry to say that we don’t have bicycles like you say. The different shop in Monju might have them. We apologize for the inconvenience. Thank you for your understanding.

Q. How long dose it take to get Nariaiji temple on foot?
Answer It takes 30 to 40 minutes from the Kasamatsu Park. The upward slope continues for 2km. You can also get there by “Nariai Mountain Bus” operated by us. The bus stop is in the Amanohashidate-kasamatsu Park and the ride time is about 7 minutes.

Q. How long dose it take to get the boat dock of the Ine Bay Boat Tour?
Answer If you take the bus at the Amanohashidate Sta., it takes about 55 minutes to the bus stop “Inewanmeguri Hide” in front of the boat dock. And it takes about 30 minutes by bus from the bus stop “Amanohashidate Cable-shita” near the station of the cable car.
Please refer to this link for more details of transportation access.

Q. Are there anything recommended other than “Matanozoki” around Kasamatsu Park?
Answer We recommend Nariaiji temple, the 28th temple of the 33 Temples of Kansai Kannon Pilgrimage. It is famous as the temple where grant people’s wishes. You can get there by “Nariai Mountain Bus” operated by us. The view from the windows of the bus, which follows the steep mountain ridges is also fantastic! The bus stop is in the Amanohashidate-kasamatsu Park and the ride time is about 7 minutes. We hope you visit!
Please refer to this link.

Q. Do you have any recommendations for tourist route?
Answer Yes. We recommend these beautifully scenic route. Please refer to this link.

Q. I’d like to go to the firework festival held in Amanohashidate. Do you have any recommendations?
Answer There are three famous Fireworks Festivals in Amanohashidate. We operate the Fireworks Viewing Boat Tours that day.
Please refer to this link.

For More Information!
Events, Activities, Regional Cuisine,
Souvenir shops and Accommodations
For more details, please refer to the link below.